CANCELLATION AND REFUND POLICY
Carolina Adventure Guides, LLC offers refunds to all deposits or full payments for an adventure trip or local outing under the following conditions:
A $10 processing fee is applicable to all deposits and full payments . This fee covers Credit Card processing and administrative costs.
Full refund less the $10 processing fees are given to cancellations of Adventure trips made 45 days prior to the trip start date. No refunds are given to cancellations made less than 45 days of the trip start date.
Full refunds are given to any cancellation of local outings made 72 hours prior to the outing start time. No refunds are given to cancellations made less than 72 hours of the local outing start time.
In the event that Carolina Adventure Guides cancels or postpones an Adventure Trip or Local Outing all Deposits and Full Payments will be refunded and no fees will apply.
Allow 3 to 5 business days for all refunds to be process
We reserve the the right to refuse service to any body not in capacity to safety participate in any event.
INCLEMENT WEATHER POLICY: In the effort to offer a better outdoor experience we reserve the right to cancel all Climbing/Rappelling outings on days when Weather is below 45f for more than 50% of the outing (half of the activity time) , heat is "extreme" or Rain / T- Storm is a valid variable in the forecast.
This policy is in effect for the benefits of our clients.
In case of Inclement weather a new date will be "credited" to all clients or "Full Activity Credits" will be giving as requested.
This Inclement Weather Policy may vary for Winter Events.
RESERVE A DAY OUTING
Rsvd your outing with a $50.00 deposit.
Summit your payment and Complete the Information Form below
Deposit is Full refundable til 3 days prior to event day. Any cancellation after 3 days prior to event will have a $35 fee.
INTRO TO ROCK CLIMBING
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MEET UP ANNUAL FEE $10.00
there is nothing quite like the outdoors.........